nextmedia Subscription Services Terms & Conditions

Effective Date: 17 November 2020

This Agreement sets forth the terms and conditions which apply to the use by you of the Nextmedia sites (as defined below) and any other subscription product or service offered for sale by Nextmedia and/or its affiliates (collectively, “Nextmedia “). The right to use any product or service offered by Nextmedia is personal to you and is not transferable to any other person or entity.

1. Definitions

The “Nextmedia sites” shall mean all areas and any subscription or other paid products and services offered or available on the interactive online service operated by Nextmedia on the World Wide Web. The Nextmedia sites consist of information services and content provided by Nextmedia, affiliates of Nextmedia and third parties.

2. Trademarks

All trademarks appearing on the Nextmedia sites are the property of their respective owners, including, in some instances, Nextmedia.

3. Subscription Services

Nextmedia makes available to users certain online subscription services, and other paid services and products. The following terms and conditions shall apply in the event that you subscribe to any subscription service or services offered by Nextmedia on the Nextmedia sites (the “Subscription”):

3.1. Subscription Terms

3.1.1. We currently offer a number of magazine subscriptions, set to expire after the agreed term.

3.1.2. We also offer continuous subscription terms, in the instance that you are offered and accept a continuous subscription service, your Subscription will continue until Nextmedia receives notification of termination from you as described in subsection 3.3 below. In this process you authorise Nextmedia to charge the credit card or bank account, you provided during the registration process, the current fees and charges for each subsequent term according to the subscription plan chosen by you.

3.1.3. If you subscribed for a single specified term you will be notified by Nextmedia before the account designated by you lapses, after that term. You can extend your subscription at any time.

3.1.4. You are responsible for any charges associated to connecting to the Nextmedia sites, including but not limited to, any telephone line charges or any Internet access provider charges. You shall provide Nextmedia with accurate, complete and updated information as to your name and e-mail address and credit card/PayPal account information provided by you at registration. Failure to do so shall constitute a breach of this Agreement.

3.1.5. In order to purchase magazines through the website, you will need to establish an account. Do not reveal your password or other account information to anyone else, as you are responsible for all activities that occur through your account. If you’re concerned that the security of your account has been compromised, contact Subscriber Services immediately on

3.1.6. Pricing is in Australian Dollars, includes GST and delivery to the geographic zone identified as the delivery address. If a delivery location is not shown, this means that the product is not available for delivery to that location. Savings are based on the annual cover price.

3.1.7. The price you pay is fixed at the time of ordering. It is the responsibility of the purchaser to ensure the delivery detail is correct, Nextmedia takes no responsibility for errors in the delivery address given to us when the product is to be fulfilled by us.

3.1.8. Your subscription will commence with the next available issue.

3.1.9. If as part of the subscription offer you are eligible to receive a free gift, or you win a prize, it will arrive separately from your magazine subscription. Your gift or prize will be posted to the payer of the subscription (unless otherwise stated) once the promotion has ended. Please allow 4-6 weeks for delivery.

3.1.10. Please understand that ‘tip-ons’ and gifts that may be available with non-subscriber retail copies may not be provided with print subscriber copies, at Nextmedia’s discretion, and will not be provided with digital editions. Nextmedia in its discretion, reserves the right to substitute the gift. The Promoter is neither responsible nor liable for any gift damaged in transit in the delivery of their gift.

3.2. Changed Terms

Nextmedia shall have the right at any time to impose, change or modify its fees and billing methods, or other terms and conditions applicable to your use of the Subscription or to impose new terms and conditions. Such changes, modifications, additions or deletions shall be effective immediately upon notice thereof, which may be given by means including, but not limited to, posting on the Nextmedia sites a revised version of this Agreement or notification by electronic or conventional mail. If any such change is unacceptable to you, you may terminate your Subscription as provided in subsection 3.3 below. Any use of the Subscription by you after such notice shall conclusively be deemed to constitute acceptance by you of such changes, modifications, additions or deletions. You agree to review the terms and conditions periodically to be aware of such revisions. You may also be subject to additional terms and conditions imposed by third party content providers in connection with third party content, software or services.

3.3. Termination

3.3.1. Either you or Nextmedia may terminate this Agreement at any time. Your only right with respect to any dissatisfaction with (i) any terms and conditions of this Agreement, or policy or practice of Nextmedia in operating the Nextmedia sites, (ii) content available through the Subscription or change therein, or (iii) amount or type of fees or billing methods, or change therein, is to terminate this Agreement by sending notice to Subscriber Services, Nextmedia, Locked Bag 3355, St Leonards, NSW 1590, by e-mail sent

3.3.2. Notice of termination will be effective upon receipt by Nextmedia. Without limiting the foregoing, Nextmedia shall have the right to immediately terminate this Agreement with respect to any user which Nextmedia, in its sole discretion, considers to be unacceptable, or in the event of any breach by you of this Agreement. In the event that your account is terminated or cancelled, no refund of any fees, including monthly membership fee, will be granted. Nextmedia in its discretion may offer a proportionate refund or a substitute product. The provisions of sections 5, 6, 7, and section 8 of the general terms of use shall survive termination of this Agreement. Fees paid for any Subscription are paid in advance and are not refundable in whole or in part, provided, however, that in the event of termination by Nextmedia for any reason other than breach of this Agreement by you or termination by you in accordance with this subsection 3.3 of this Agreement in which you identify the termination as resulting from changed terms, Nextmedia shall make a pro rata refund to you.

3.4. Liability

Agree that MyMagazines/frankie press and its employees and agents will not be liable in contract or tort (including negligence), equity or on any other basis to you or any other person for any loss, injury or damage arising from or as a consequence of any act or omission by MyMagazines/frankie press or any person providing services through the site.

4. Products and Other Services

With respect to products and services offered for sale by Nextmedia and third parties or through the Nextmedia sites: you shall be informed of all terms of the offer, including but not limited to pricing, methods of payment, shipping and handling, credit card information, PayPal account information, sales tax, return and refund policies and applicable privacy policies on the screen where you make the purchase.

5. Third Party Digital Newsstand Sales

For third party digital newsstand sales, Nextmedia accepts no funds directly from consumers and employs third party vendors to manage their own digital transactions and fulfilments. Funds for digital sales made through these third party digital newsstands remain with them, and all purchase and refund queries must be directed to the appropriate third-party vendor. Our current vendors are: ZinioPress ReaderApple iTunes and Google Play.

5.1. Auto Renewing Subscriptions
All iOS subscription purchases are made using an auto-renewing subscription model. All iOS subscription purchases will automatically renew at the completion of the initial time period unless the ‘auto-renewal’ option is disabled by the purchaser within their iTunes account. If the purchaser does not disable the ‘auto-renewal’ option before the end for the initial subscription period they will automatically be charged at the original purchase price and resubscribed for the previously purchased term.

5.2. In the event of a magazine changing publisher, there will be no transfer of digital subscriptions purchased. Customers will need to contact the digital provider to secure a refund, and re-purchase through the publishers new digital offering, either with the same service or another.

6. – Digital/Print Bundling and Digital Sales

As a print subscriber you are eligible to exclusive discounted pricing to ‘bundle’ the print with a digital subscription.

  • The pricing for the digital component is discounted, and only available to those purchasing a print subscription and when purchased for a minimum of a 1 year (12 month) term via the website.
  • Existing digital subscriptions cannot be combined post-purchase.
  • Entry into any prize giveaway, premium offer or competition is only available with the purchase of a print subscription element, so for a bundled subscription but not with a digital only subscription.

6.1 Purchase of a digital only subscription can also be made from the website at the rates shown.

6.2 Refunds and conversions

  • In the event that a subscriber to a bundled print and digital subscription is seeking a refund for one or other component, a calculation will be made to determine the remaining issue entitlement to either an ongoing print only or digital only subscription – please contact Subscriber Services on
  • On cancellation of the print component, the stand alone digital pricing will apply in place of the preferential bundled rate. The remaining credit held against the subscription will be divided pro rata against the standard pricing at the time to determine an entitlement to a quantity of digital only issues.

For further FAQ, click here.

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